Company Profile

Afni, Inc.

Company Overview

Afni is a privately held company that helps insurance companies get more from policyholder relationships. With global locations in the United States, Philippines, and Nicaragua, Afni deploys customer contact solutions focused on Sales & Enrollment, Care & Loyalty, Cross-sell & Up-sell, and Receivables & Subrogation for Fortune 1000 companies in the insurance, telecommunications, and healthcare industries. Afni solutions are delivered across multiple contact channels, including phone, email, web chat, SMS, and self-service.

Afni’s industry knowledge, team strength, and focus on exceptional service blend together to deliver smart solutions, beyond expectations. Learn more at afni.com.

Company History

Founded 1936.

Notable Accomplishments / Recognition

The Better Business Bureau (BBB) of Central Illinois awarded Afni with its 2012 annual Torch Award, which promotes not only the importance of ethical business practices, but also the willingness and efforts made by outstanding businesses to ensure that the marketplace remains fair and honorable.

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